Privacy Policy
Saniya Holidays Package Tour Agency
This Privacy Policy ("Policy") outlines how Saniya Holidays Package Tour Agency ("Saniya Holidays," "we," "our," or "us") collects, uses, discloses, and protects personal information of customers and users ("you" or "your") who avail package tour services from Saniya Holidays. We are committed to ensuring the privacy and security of your personal data. Please read this Policy carefully to understand our practices regarding your personal information.
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Information We Collect
- Personal Information: When you book a package tour with us, we may collect personal information such as your name, contact details, address, date of birth, passport details, and payment information.
- Travel Preferences: We may also collect information about your travel preferences, dietary requirements, and any other special requests you may have to ensure a personalized experience during the tour.
- Communication Data: We may collect data related to your interactions with us, such as emails, chat transcripts, or telephone conversations, for quality assurance and training purposes.
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How We Use Your Information
- Tour Bookings: We use the personal information provided to process and manage your tour bookings effectively.
- Customer Support: Your information may be used to respond to your inquiries, provide assistance, and address any issues during the tour.
- Improving Services: We may use aggregated data to analyze trends and customer preferences, helping us improve our services and tailor our offerings to better suit your needs.
- Marketing: With your consent, we may send you promotional materials, offers, or newsletters related to our services.
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Data Sharing and Disclosure
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, including transportation providers, hotels, and local tour operators.
- Legal Obligations: We may disclose your personal information when required by law, or to protect our rights, safety, or property, as well as the safety of our customers and partners.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
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Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- While we strive to protect your data, no transmission over the internet or electronic storage method can be guaranteed as completely secure.
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Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws and regulations. -
Your Rights
- You have the right to access, correct, or delete your personal information held by us, subject to legal and contractual requirements.
- You may withdraw your consent for marketing communications at any time by contacting us.
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Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience on our website and gather data for analytical purposes. -
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. -
Changes to the Privacy Policy
We reserve the right to update or amend this Policy from time to time. Any changes will be posted on our website, and the revised date will be mentioned at the top of the Policy. -
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +91 9961528383 ,+91 7902528383,+91 9496833577, saniyaholidaysindia@gmail.com
By availing our package tour services, you acknowledge and agree to the terms of this Privacy Policy. Please ensure that you have reviewed and understood this Policy before providing your personal information to Saniya Holidays Package Tour Agency.
